“Account Settings” is where to change your name, email address, as well as pen name, PayPal account information, and where to sign up for Helium newsletters.

There are five tabs on the box displayed on this page:

Name/Email: Here you can add your address and other contact information, which we’ll need for payment. Note: By clicking the “Show Location Info” checkbox, your city, state and country will be displayed on your “About Me” page. If you do not want this information displayed, leave this checkbox blank. If you want to change your email, just type in your new email address. You’ll also need to update your other personal information when you do this. After you hit the “Submit” button, you’ll receive a confirmation email to that address to confirm.

What to do if you need to change your email address, but can’t access your email account or you’ve made a typo when entering the change on Helium

We use the email address you have registered with Helium to verify your account. However, we know that sometimes bad things can happen to your email – you might lose access to your email account, or you might try to change your email address and make a typo when entering it into our system. If either of these things has happened, never fear – we can help, but we need the following information from you:

1. Your username (login name) for your account if you remember it.

2. The answer to your security question. If you’re not sure what your question is, you can click on the ‘forgot username or password’ link on the login page. The second step of this process will reveal your security question.

3. Send this information to help@helium.com from the email address to which you want your account registered and provide the email address to which the account is registered currently, if you know it.

We will manually update your account with the email address from which you are sending the request and send you an activation link to the address to which you changed the account registration.

Pen name: Your pen name is your article byline, so pick a name that you like! Pen names are displayed at the top and bottom of every article you write. If your username is showing up, change it to a pen name. Just fill in the name you want, and hit “Submit.” Note: You are permitted to change your pen name only once after creating your account. If you want to change it again, you must send in a request to the Helium Help Desk.

Do-it-yourself:

• Go to the PayPal website and create an account for yourself there.
• Add your PayPal account information in the text fields on Helium.

Have Helium help:

• Enter a username and the email address you want associated with your new PayPal account. When you request your first payment from Helium, PayPal will invite you to open an account.